Convergence Reduces Costs: VoIP to Revolutionize the Way SMEs Communicate (SAP Info)

The high costs of running and maintaining data and telephone networks place a great strain on many SMEs. A revolutionary new technology may be about to change that. Voice over Internet Protocol – VoIP for short – offers SMEs a cost-effective alternative to traditional networks by integrating telephony and computer applications in a single IP network. The potential savings of the technology will appeal above all to midsize enterprises that operate in different international locations and have a high call frequency.

VoIP (InfoWorld)

VoIP (voice over internet protocol) seems like one of those no-brainer ideas, something that’s too good to be true: Dump the proprietary voice servers, ditch the old analog lines. Instead, treat telephony as a client/server application and serve telephone services over the enterprise LAN. This Strategy Guide will provide a reality check on where VoIP stands today, both the
good and the bad.